Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm on a wired connection and work from home on a PC.Yesterday and today download speeds have dropped to a pretty constant 13 megabits per second.No changes to my system.I'm in Leicester.Anyone else experiencing similar ? Thanks, Gary.
How do I take to EE about compensation I waited 10 days for Wi-Fi to be turned on and they said I would get some money on my account to pay my first months bill
My broadband has been down for 3 days and can’t seem to get an answer from anyone? Any help would be appreciated?
I have been trying to look and Broadband packages and how they stack up with adding a phone plan to them but there appears to be a fault with the page when i enter my mobile number (im on EE PAYG) on the Offers and Extras Page the verify button free...
We have had no Internet connection all day today, 19th June. Is there a problem? Everything worked fine yesterday.
Hi!I’ve been trying to find a way of passing on my thanks for a job, seemingly well done, after nearly 8 years. I’ve not been with EE for all that time, but both BT and Plusnet both failed to fix the issue on number occasions over this time.My landl...
Only had EE installed for a day, and the service went off yesterday and has not come back. Phoned EE, who said there was a network issue? Got an engineers appointment for tomorrow am. Don't really understand why (if it's a network issue). Red LOS LED...
Any suggestions on how to stop the router from flashing yellow? It’s been doing it all day… Tried switching off, unplugging etc
