Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

House move, and exchange change for landline

ValS1
Visitor

‎03-06-2024 10:10 PM

Having advised house move to EE and needing landline for Careline, I was told I would have to transfer to BT…no choice as they issue telephone numbers!  I am now being charged for May by both companies and cannot get through to EE without hanging on for .20 - 45 mins…can anyone help in how to query this please?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎03-06-2024 10:15 PM

@ValS1 : What EE BB plan you on with which router?

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful