Re: Whole Home Broadband

Northern_Smithy · ‎11-04-2024

Do you know if BT Discs (white ones) will work with the new EE router. Just flipped to EE from BT and dont want to swap out equipment until I know as I have 4 discs in the house/garage/office for full coverage and only received 1 extender from EE

Ive queried this forum and couldnt find an answer. I imagined it might have been a popular question 🙂

Thanks in advance !

XRaySpeX · ‎11-04-2024

@Northern_Smithy : If you have the EE Smart Hub Plus ( SH31B) (SH+) router, the white "high st." Whole Home discs do work with the SH+. It's the black BT Complete WiFi discs that don't!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎11-04-2024

@Northern_Smithy : If you have the EE Smart Hub Plus ( SH31B) (SH+) router, the white "high st." Whole Home discs do work with the SH+. It's the black BT Complete WiFi discs that don't!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Northern_Smithy · ‎11-04-2024

Thanks XRaySpeX - superfast 🙂

Gonna try the lift and shift tonight then 😉

Last time I kept my SSID and PW so all the devices just rollover, assume that will work again. If you've additional tips please share

Thanks again !

XRaySpeX · ‎11-04-2024

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

The router's PPPoE BB Username & pwd will be the same as for BT.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)