Cheers Chris worked on both fronts with Ardhil on BT sorting the £150 as a failure to record return ? He then passed me to Danyl on EE who very quickly sorted the necessary credit & revised subscription missing roaming - very time consuming for this 79 year OAP but worth it in the end - hope the compensation ex grsatia payments reflects the stress & anxiety they put me through? Thanks for the guidance
Dave
PS watch this space for promised install of full fibre 500GB All Rounder plan promised by 16 June - 90 days after first farrago ??
