Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently applied for a car loan and was refused which was strange as i have always had a very good credit rating. I checked my credit and found I had a debt with EE which had been passed to a debt agents. I have never used EE. Last year i called t...
Hi all slowly but surely my home phone and broadband deal is now over £45 a month. It seems far higher than most other providers. Ive been with EE since they started out as "orange" why am i paying such a high monthly payment surely there should be s...
Absolutely a nightmare I've gone through! They completely ripped me off and lied from the beginning to sell me their broadband. The saleswoman promised me a new handset for free and that my phone and broadband together would cost £80. She also said t...
Hi I’m trying to connect my WiFi to the app to pay the bill as I have not long got it and want to pay before it’s too late but I can’t find a way to pay it
So back a while ago I had a phone call saying that my EE broadband was changing & merging with BT so I had to change my provider over to them. I agreed to this & was told I didn’t need to do anything at all that my router would arrive shortly & that...
So my husband confirmed the engineer to come set up our broadband for tomorrow but I wanted to change the appointment. I'm 26 weeks pregnant (currently very ill with morning sickness and can barely move) and I don't feel comfortable being in the hous...
Hi,Im trying to find information regarding the specs of the smart wifi plus device ie attennas for 2.4ghz and 5ghz, max theoretical speeds etc.Also upon purchasing these devices and then using them with an ethenet backhaul, what SSID do they display?...
I have switched my elderly Mum from BT to EE and she can no longer access her voicemails on her landline phone.If she dials 1571 she gets a recorded message telling her about the different dialling tones.I have left her VM's as a test. Does anyone kn...
My old BrightBox2 gave choice of connection between the two frequencies when searching for WiFi. My new Smart Hub Plus doesn't, and gives just the one router without the choice. How do I know which frequency is in use, because I have experienced some...
