Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can't believe nobody has asked this before - I have always turned off my router at night believing this would prevent anyone accessing any of my devices fraudulently (though they are also turned off). Now I have a Smart Hub and have been turning ...
After the recent storm our Internet has knocked off and is showing a red light on the modem... How can I report this online?
I would like a sensible answer to the question I have asked numerous people at EE customer services this evening. Back story: I have an EE “smart router” with 3 connected Wi-Fi mesh discs. I was supplied with the discs (FOC) by EE a few weeks after ...
How do I block nuisance calls to my landline?
I've seen a few posts saying separate the two networks (so I can connect my smart devices which require 2.4 only) but nowhere in my advanced settings do I see the option people are referring to. How can I do this please? New to EE Broadband - my old ...
I’ve had no internet and a flashing aqua blue light on my smart hub for 4 days! Switched sockets, telephone points, switched off, factory reset and still nothing! Is anyone else having the same issue? Or can anyone advise as to what to donext? Thanks
THIS SEEMS TO BE IMPOSSIBLEtrying to find my account number but i am on 1penny mobile and it will no let me get to customer services any help out therePS only on ee broadband
I have just received a new EE Smarthub to replace the Brightbox I was previously using for my Broadband wireless internet connection. I have set up the Smarthu, the light on the front is aqua. I can connect my mobile phone to the wireless connection ...
I’ve been having internet connection issues recently with our hub. Every device in the house detects the wifi normally however there is no connection. I’ve rebooted the hub a couple times, checked on the admin page to see everything’s fine, took out ...
I have a BB1 currently acting as a WAP as an experiment & it works. Here's how for all types of Brightbox: 1st connect the Secondary BB individually to your PC to do these 1st 6 steps below.Set Broadband Type of Secondary BB = Fibre/Ethernet for a ...
