Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Last week I switched from a Giganet 500/70 service over Openreach, to an EE 900/110 service. I'm in the Brighton and Hove area. My first impressions:- Migration to EE was near seamless (as much as good be). old connection went down at 0105. I only ne...
Is there any way to switch on a paused device apart from the app? This is not the first time this has happened. No warning comes up on the app about scheduled work. Now when it is needed desperately we can't switch pause off and no one is working in...
I wonder if someone can sense check what I have been told please.I called EE today to cancel my mobile phone contract as the price had got quite high.They suggested I switch to their broadband, and I can then get a deal on the sim only contract.I exp...
I was restricted yesterday. I paid my bill around 9pm. It has now gone past 24 hours and I’m still not connected anyone had this problem? What was the outcome? I have also tried to restart the hub
I recently upgraded to faster download speeds as I have more devices in the house. Since i received my new hub I cannot get signal in the house on any tv's ...tried to reboot, checked the signal, have done everything i can but still no connection... ...
I paid my bill over 24 hours ago and have tried to resolve this issue of getting my Internet back via the text help and having my router troubleshooted from EE side but it is still not working ??
where has my landline account disappeared to?
Just been moved over from BT to EE, keeping my old BT Smarthub and black discs. Internet working fine but cannot pair the EE app with my smarthub. Tried scanning the QR code but said cannot join network. Tried manually - connected to the WiFi but it ...
I'm trying to check what I broadband service I'm paying for. But cannot access my broadband plan in the ee app. I only see the mobile plan in the app. If I try to check the broadband section it asks for details, but I don't know my account number (it...
How do I fit a digital phone adapter to my phone extension
