Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Currently my internet states it is running at 17 ms ping, 16 mbps up (i was promised 30 but anyway) 3 mbps up and a jitter of 5ms. This may seem good but it is too slow so i decided to run a ping test online and it turns out the average ping is 70 ms...
I just made a post about gaming too but this just annoys me even more they say your meant to get over 700 download speed but when I download anything I am lucky to even hit 70 or 80 not once had it even been close to hitting 100+ EE YOU ARE SCAMMING ...
I’ve just switched to a digital landline and voicemails aren’t going to the handset base anymore. If I go into the EE app I can only see an option to change the number of rings before it goes to voicemail. Does anyone know how I can switch voicemail...
my password doesn't work. I've tried with with QR code but I don't know use it
I’m less than 24hours with EE and I’m already thinking of leaving. Why is it so hard to link broadband account to mobile account. This is very disappointing and I thought I was making a good move switch my broadband to EE. I’ve seen that this is a us...
HiThis weekend just gone I switched from bt to ee for broadband. I have received no information about anything so phoned ee. I have received no emails as my email address was entered incorrectly and when I've phoned up today with various questions I ...
Hi can anyone help I still have my old EE Wi-Fi discs from previous internet. I have now upgraded to fibre but the discs won’t connect because the new hub is WiFi 6. I was wondering can anything be done to get them to work on the new hub.
I have only had my WiFi for like a week or so and I already regret buying this! Any game I play is just unplayable I got this for gaming and I can’t even do that now waste of money! Won’t be paying for the bill it’s going in the bin where it belongs...
Hi Just wondered if anyone had experienced similar mis-selling of broadband services I was coming to the end of my BT contract and enquired on prices for an upgrade from the 150Mb contract and was sold an upgrade to EE 500Mb for 60p a month more wit...
Apologies in advance, non techy person here! Changing from BT to EE, new router has arrived, due to be connected by 11.59pm on the 16th. At what point do I connect up the new router? Do I have to wait up till midnight or, if I connect it up tonight o...
