Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I paid my broadband bill but it is still showing as unpaid
I've signed up for the WiFi Enhancer, Steps 1 and 2 clicks through fine, but when I get to the "Checking your ping..." step it hangs forever. I've not managed to "optimise my ping"I've rebooted the hub, and the extenders and the phone and deleted an...
I currently have BT Full Fibre 900 with Halo 3+ and 3 of the black WiFi discs. When I was in an EE shop recently, upgrading a phone, I was persuaded to change to EE Broadband as I would get faster broadband speeds and it would work out cheeper for me...
We arranged to change from BT to EE . Got new hub etc etc. fellow came to do transfer. Haven’t had the use of the landline since then. Numerous phone calls to EE . Someone coming here next week again. Really inconvenient , we have internet conn...
Hi Guys So reading the forums EE still haven't sorted this out and it's created a problem that I can't see how to fix. The App did initially work for me when I migrated across from BT to EE using my old BT Smart Hub. I cannot access the Wi Fi contro...
Set up yesterday ok, WiFi working but home phone only outgoing calls working. Account details and order tracking show order not yet completed. Tried to call cust help via my mobile but agent said couldn’t hear me and just cut me off. Not a great firs...
My smart WiFi extender was working then stopped randomly now it will just flash green for 30 seconds or so then go black and not work with Ethernet
All the links for changing my direct debit do not help. The right click on my profile does not show anything to change my direct debit. Help!
Hi and sorry if I am in the wrong forum here. I have recently joined EE from Sky and everything seems to be working OK apart from one issue. I cant seem to get my sons x box to connect to the router every time I try it says it can't connect. Just won...
