Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45711 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89003 Views
  • 11 replies
  • 12 Helpful

POE Access Points not connecting

Hi - I have just moved from BT Hub to the new EE hub. I have connected 2 POE Access Points (Ubiquiti) but cannot get anything to connect to them. I have factory reset the APs and know they are working as I can see them  when searching for WiFi but th...

pgc123 by Explorer
  • 1040 Views
  • 3 replies
  • 0 Helpful

Landline with Full Fibre 1.6

I'm currently with BT and have their 1Gb Full Fibre package at £80.92 and landline with unlimited minutes for £16.90 a month.  This comes out at £97.82 a month.I've been looking at replacing that with EE 1.6Gb Busiest Home Bundle for £64.99 a month.I...

gmc99a by Investigator
  • 872 Views
  • 10 replies
  • 4 Helpful

Bt to ee

Ive change to ee fibre from bt. Ive swapped the router. This ia the only thing chnaged yet im only getting 90 when i should bw getting 900 wired to my ps5. It was fine before i sqapped the router. Any suggestions? 

Resolved! Have I been disconnected at street cabinet?

Think I should start when the problem started...I was with PlusNet with part fibre (FTTC) broadband when on 10/11 July overnight, my router was flashing orange, hoping it was just a temporary issue which it wasn't, I turned it off and used EE wifi ho...

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Smart Hybrid Connect question re functionality.

Hi,Just moved over to EE from BT and have received a Smart Hub Plus, a Smart WiFi plus and a smart Hybrid Connect.So far they all seem to work though I have yet to check  broadband access to my NAS.My question is about Hybrid Connect. I tested what h...

grantp2 by Investigator
  • 337 Views
  • 1 replies
  • 1 Helpful

Can’t add home broadband to MyEE

Well I’ve just gone through the process of trying to add my broadband account to the EE App and guess what - EE SUCKS!I got sent a code, entered it, got “Sorry, something’s gone wrong our end”, tried again, same message, tried adding via bank account...

KevinJ76 by Investigator
  • 3276 Views
  • 23 replies
  • 15 Helpful

Price

Does anyone else pay 48 pound a month or is it them ripping me off. 48 pound for just broadband seems a hell of alot

Kim882 by Investigator
  • 415 Views
  • 7 replies
  • 0 Helpful