Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello to all. This is my 1st contact with the community.I have to start with a rant: I have been "migrated" to EE from BT. I had a fully functioning Broad band system with BT for 10 years with 3 levels of BT Router . With EE I do not!My PC does not '...
Today I installed a new Smart Router provided to me by customer support at EE. The installation went very well, and because I changed the password and the SSID On The router using the interface, I have been able to connect immediately to more than h...
Canceled my phoned line rental kept my broadband the customer service move from BT to EE. Now have TWO direct debits for my broadband. How can I just keep one direct debit don’t what to pay TWICE FOR BROADBAND EACH MONTH CAN ANYONE HELP ME AND CAN ...
HiI just receive my new Hub from EE. My new contract will start from 8 days.Should I connect my new Huba already or just waiting for "activation" date?
Have spent hours on phone to EE being passed from one team to another without problem being resolved, all they do is reboot hub and say the system is showing all green ticks. Not from my end it's not. Landline not working either, can't make or receiv...
Hoping someone can help, we have changed from BT 900 Halo to EE 900 package saving £40 A month, very happy but have an issue I'm hoping someone maybe able to help with.EE have changed my internet within 24 hours, was surprised how quick it's happened...
Helloi have many queetion, for now i have only sim that i am using with ee, and i am intersted to move from sky to eeIf i ordered broadband with tv, and after completing the order will EE get amount from the orginial price of the package after orderi...
Hi,we have recently installed the new Hub and have received an adapter for our landline. We can make calls from the landline and receive them, but when we receive them the phone does not ring. Any suggestions most welcome before I phone EE. Regards...
Hi there,I ‘m hoping someone can help as my Googling is going in circles! I have bt/ee broadband in my house already but I need to get it to a garden office (already built years ago before we moved in) which is 25-30 metres away from the house in a r...
Stupid question time as I can’t get through to EE. My contract ends soon (thanks EE for letting me know 13 days beforehand ) and I’m considering my options. I’m currently on ‘Fibre Plus Broadband’: is that full fibre?
