Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just seen on ISPreview that EE are releasing a new WiFi 7 router later this year. Hopefully it come with 2.5gb or 10gb ports so it’s future proof with the new 1.6gb package that’s being released to the public soon. https://www.ispreview.co.uk/index...
If I have the new black box, can I split the band into 2.4ghz and 5ghz?Thank you.
Good evening,I would like to know how to provide some excellent feedback to one of you guides that helped with with a nightmare of a broadband/TV issue recently. i think it's so important to feed this back as people are generally quick to complain wh...
Hope all is well... Ok so an update on the situation with Openreach / new installation. New Full Fibre 500 contract Not sure of you can help directly? or please put me in contact directly with someone who can?.... The installation of the Full Fibr...
I’ve just today changed my broadband and Tv from BT to EE. I’ve had a text to advise it has now changed, but no information on a password for the EE internet, I’m still on BT internet. My hub hasn’t been changed, I was advised it would automaticall...
Help please, has anyone suddenly lost Bt broadband WiFi? Had it in my work but disappeared!
Hi,Received my router and TV box today and engineers booked for next week to connect fiber cable to the house.Is it better to try and set up in advance via current connections or to leave it till the engineer is here?
I would like to start with how disjointed and disgraceful EE customer services is, this is via the phone and on the live chat. I ordered broadband 7 days ago now and since 6 days ago I have been lied to constantly but there customers service and the ...
Why can't I access my broadband account to view my broadband bill on the EE app please help??
