08-08-2025 07:00 PM
Why is my EE BROADBAND SO SLOW WHEN THEY SAY THERE IS NOTHING WRONG WITH THE LINE
08-08-2025 07:30 PM
What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?
08-08-2025 07:41 PM
08-08-2025 08:14 PM - edited 08-08-2025 08:14 PM
Do you know what speed your line should be running at (indicated in the name of your plan as asked for by @XRaySpeX), versus what you are currently getting? How is the slowness being exhibited (video playback, pages not loading, speedtests etc)?
This is a community forum with no account access, the model number of the router is not enough information to go off here without an idea of the package to go with it.
08-08-2025 09:00 PM
OK, you've told us the router. What about which plan you're on?