How to contact someone at EE

[FiestaRed]

Back in August I was due to have a FREE upgrade to my broadband, when the day arrived, an 'engineer' from Kelly Communications left me with nothing but mess and distress. I've now received another message from Openreach saying they want to come and do the same FREE installation again. I've tried contacting Openreach to find out what they want to do but they tell me I must contact EE first.
When I try to contact EE all I get is a robot telling me to download an app to a phone I do not have. Can anyone on here advise how I can get in contact with a human at EE please?

[JimM11]

@FiestaRed The contact us should get you there.

ee.co.uk/help/contact-ee/technical-support/broadband-landline?_gl=1*1xv9i4s*_gcl_dc*R0NMLjE3ODczODI2...

[FiestaRed]

Thanks Jim but I was hoping for an email address but it looks as though that's no longer possible.

[JimM11]

@FiestaRed You are 100% correct, you call EE CS or nothing at all will ever happen, you are a customer of EE and OR rightly so do NOT want to speak with you.

[XRaySpeX · Accepted solution]

EE have never had any email contact for their BB. Try calling EE CS on the Freephone no.(Opt 1) in my sig.