Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi has anyone else had re come nocking on there about there Wi-Fi and also send you a new Wi-Fi box and also have someone from full fiver come to your house and install stuff im just worries that it might not be right, it also doesn’t feel right js...
I wish to check my Broadband and TV deal as i was looking to upgrade my broadband and it says i am on 60mbps Fibre 67 essentials which is £31.99 which it stated i was on but my account is showing £ 36.99 a month i just wanted to check
I renewed my phone contract in August and also signed up for broadband. I was told that I would receive a £20 a month discount for having broadband service on my account as well as my mobile. To cut a long story short, the broadband got cancelled as ...
My Internet went down on Wednesday 23rd November. Had an appointment booked with an engineer but internet came back on. Within minutes of cancelling my appointment, lost internet again and now my new appointment isn't for another 2 days which when yo...
There has been an outage in the Staines-upon-Thames area since the morning of Thursday the 20th. EE has confirmed it, and it still isn’t fixed. Sky broadband is also down, so it looks like an issue with the Openreach backbone. I don’t know why it has...
We have recently been notified by Openreach that we now have access to Ultrafast Broadband with availability of 1.6 Gbps from EE. We have also been notified by Virgin Media that we now have access to Ultrafast Broadband with availability of 2.0 Gbp...
Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess
Hi, I’ve just notated to EE from BT, and setup my new router earlier today. I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...
