Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I got a broadband connection a couple days ago from the store for £59.99 but the price on the website is a lot cheaper (£47.99) for the same product. I rang 150 but they insist that £59.99 is the best deal they have and they cannot see the prices...
Hi FolksCutover from Vermin Media to EE FTTP today.No changes to my internal systems have been made.heres a high level layout of the network under test:As depicted, I have given my firewall external interface a static IP of x.x.x.254 and in the EE ro...
I have recently moved from BT to EE for broadband and digital voice. Although EE sent me a new router and smart wifi devices, I have retained my original BT Advanced Digital Home Phones with Alexa. I've re-registered these phones to the new router, a...
I'm moving house and want to take my ee WiFi and same number how do I do this ?
HelloI have a FortiGate firewall supplied by my employer for home working, in December 2023 I had FTTP installed new and signed up to the 900Mbps package from EE as don't have faster than 1Gb ports on the firewall. I set up PPPOE using the bthomehub...
Since moving from Sky to EE we are being inundated by scam/trash phone calls. Is there the facility to vet calls before they get through to us like we had with Sky
Hi, since going onto the new digital home phone (which goes into the back of the router) my extension upstairs doesn't show any caller id which isn't very good as we get lots of scam calls. The phone downstairs which is plugged into the back of the r...
I've just got broadband and tv and it's all working great but I can't seem to find my account number anywhere. I need this to log in to the ee app. The help page says it's on my bill but I haven't had a bill yet and I haven't been sent any paperwor...
Can anyone give me any information about how I can turn off the broadband in the childrens rooms please
Hi all, I have the 1.6gbs package and i havent been able to access wifi controls (or wifi enhancer) for a while now. i find this quite strange considering im paying 69.99 a month for features we cannot use? I have cleared my app cache/data and reinst...
