Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I’ve bought a camera and it can’t access the internet. I can’t get into the settings to change it from 2.4 to 5ghz if someone can help me out please
Our full fibre broadband comes to our house via a telegraph pole and overhead wire. This wire is hanging low, and I believe needs adjusting.If I call the contact number a line check is done and I'm dumped. If I respond to the auto-generated text as...
Hi,I have a Smart Hub Plus on the way to replace one I've already got (attempting to fix a digital phone problem).How do I preserve the settings from one Hub to the other, both in terms of the WAN, LAN and Wi-Fi set up (including the extender disks) ...
Calls to 0330 123 1150 are free, so why have I been charged for a 16 second call?
Anyone know if you can connect the Smart WiFi Plus Device's to the Pro Hub?
We're with BT at the ripoff price of £50 per month. EE advertise clearly on TV, and on their website, you can switch, they'll pay the termination up tp £300, at £25.99.I signed up, only to find they send us back to BT and offer a 2 year contract stil...
Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network. At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...
Hi i am an EE broadband customer from October and I am looking to get a vr headset can this he added to my broadband account?
I am trying to set up my fire stick. I go thru all instructions, get to Join EE WiFi but in front of the instructions to do do I have a large Cookies screen which I cannot get rid of by using up and down arrows
I understand that my old BT smart hub 2 can be used as a WiFi extender (I am now using EE hub) by using the admin settings to change my old hub to repeating mode? however I am struggling as to how I can access the admin for the old hub as I can only ...
