Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Has anyone had geo filter working lately use to work perfectly now can never get it to work shows servers but doesn't connect to them then they disappear and it always says I've lost connection to smart hub pro any ideas tryed everything
Hi, We've recently just got an EE smart hub with the EE smart wifi Plus. I seem to have correctly set the wifi plus up (It now has an aqua light showing) Yet when I plug it into my computer via ethernet it doesn't show up as a device nor does it supp...
How do I get my account number
Is there an email address for ee?
I have changed my broadband to full fibre and they sent me an extra wire to use for my broadband box which I use but they are asking me to send my kit back and if I don’t I will get a charge but I don’t understand what for. Any advice will be greatl...
Just joined EE for broadband and landline.Unable to get Safe Search ro work. Keeps saying try again.Any advice please.?Many thanks
I’m stumped with this. According to the EE app (manage, broadband) both my boosters show as ‘getting no signal’, if I click on them, they show as online (confirmed by the aqua light on the boosters) and that devices are connected to them and working....
Just wondering if these discs are compatible with it as I have 2.
Hi having issues wth my broadband in the RG5 area and cannot get a service check as that's playing up too. Thanks for any input?
Anyone else unable to get the service status to load? I’ve tried the text service and that has come back with an issue in the area, however, when I try the link to show the service status for the area, it doesn’t load. Doesn’t work on the app either....
