Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
After some advice, we have a smart hub plus (WiFi 6) in our house and 4 smart WiFi plus (booster/extenders) dotted around our house. We have an issue in that one of the smart WiFi plus boosters gives out a really intermittent WiFi signal on both freq...
Hi all,I had fttp busiest home installed yesterday with the new WiFi 7 router. Openreach left with it all running fine, but when I checked speed on my laptop connected directly to the router via Ethernet it only said 798 via ookla speed test and some...
Parental controls not working, I can't create groups also safe search is not working. I have tried multiple ways to add a device to a group but no joy. I tried making group first and message says can't save this group, I've tried must be 30 times, sp...
I have had no internet for 9 days and ee not helpful at all they now want me to wait until Friday for open reach to come out and look. I want to raise a complaint but it's so hard to actually talk to a human being. I am so annoyed
Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone
Hi, I have one room that isn’t obtaining the 700mb guaranteed download speed promised.i have already used the standard Extender that was supplied however, I am shortly to receive a 2nd hub.if this hub has no direct Ethernet connection to the broadban...
Hi Dear I have returned Old EE kit but keep receiving emails money will be deducted for not sending. I have a proof of Royal Mail send receipt.
Hi , everytime I try to watch itv on my fire stick it keeps freezing
Hello, I’m thinking of changing to we from Vodafone. I have an early exit fee from my current provider but we have said they will give a switching credit. Just wondering how that works and if they give that to my current provider or if it’s a credit ...
Does the EE Smart WIFI Plus unit support Power over Ethernet (PoE)? So that the unit does not need to be plugged into a power socket?
