Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I switched broadband provider to Voneus in April 2025. I still have an account with EE (and am under contract until late 2026). I aim to use my btinternet.com email account until my contract with EE expires.If I try to send emails from my btinternet....
Ive just swapped from talk talk 1gig and I was getting 1gig in entire house thanks to them giving 2x eero routers. Now with this ee router and 900mb connection im only getting 23mb upstairs. Its absolutely shi*e Any advice anyone? Seems impossible t...
Hi there, my broadband is down, spoke to EE they are saying I need new power supply but will not get cable for 2 working days- so no broadband til then. What are my options? I have read that some have got it within 1 hr?
Hi there, I will be leaving the family home after a breakdown within my marriage, however, I don't want to leave the house without wi-fi. Can I transfer the contract to my soon to be ex-wife with her agreeing to take it on or do I have to cancel the ...
Hi can anyone help please with the difference please between EE routers sh31b and sh32 b?
I need some help, I've switched my virgin media (out of contract) to EE, but didn't cancel my VM apparently they need 30 days notice. I selected to go live with EE on the 27th of August the same day VM take my direct debit, this morning I contacted V...
My sister is disabled and lives in a supported living environment. She is due to switch from Plusnet to EE full fibre internet in about a month. At the same time the phone line will switch from Plusnet (copper line) to EE digital. However the carers ...
"Birth Date" error when linking accounts. Why, why is it so hard for EE/BT to resolve this? Over a week now and STILL no one can get our accounts linked.
I recently moved broadband from BT to EE and returned my equipment in the pre-paid package provided.I have been tracking the package on the Royal Mail site and it has been at their hub since 2 December and has been showing as being "processed for del...
Any ETA when broadband is back up and running?
