Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Good Day i have concern i apply for my broadband and it will deliver on weekdays but my problem is i have work on weekdays is it ok if it will set up on 5pm or 5:30 on weekdays?
Posting the firmware versions for the EE Smart Hub 7 Plus Router, which was launched 12th December 2025.Firmware version: r3.29.4-R-1511690-PROD-84001 19/12/2025 App ver 3.7.4Firmware version: r3.35.15-R-1597208-PROD-84001 19/12/2025 App ver 3.11.2Lo...
Anyone else having issues with broadband
Hi, I have new EE hub with the wifi extenders to get a good signal round my house. It's not a big house but when I was with BT they sent me them as I had spots that had poor signal. The question I have is I have a shed/ office down the garden with ...
Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so but no one seems to be able to help me so... can any one gelp me
Today Thursday 22nd January is day 12 that we have had no Broadband/WiFi service. My fault reference is still open as per digital voice on last phone call this morning. I phoned Sunday and was advise someone would come back to me - as you can guess...
Have moved from sky to EE for TV and broadband. Only done it because of the switch offer that I was offefened over the phone while getting a new phone contract. Refusing to accept the wording on my final sky bill! Even tho it clearly shows I payed 29...
I am having this exact same issue with EE! I moved from Sky and they refuse to accept the final bill! The switch has left me out of pocket as EE have not honoured their 'switch offer' If you are thinking of moving from Sky to EE, DO NOT DO IT!
contact to talk about low internet speed.
I have a broadband problem. Why do I have to talk to you via text? With all the money I'm giving you people im sure that you can afford to employ someone to answer the dam phone. I'm getting 2mb and paying for 36mb . also the mobile reception is lous...
