Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have switched to EE and an Engineer visited to set-up the equipment. He advised that I needed a Backup Unit as it hadn't been delivered, and also an additional Booster. I have phoned 150, tried the Help section via the app and the website, and ther...
Ever since transitioning over from BT to EE Broadband I can't view my online account, website and app do not work, the only way I can sort my bill out each month is by ringing up and paying, this is absolutely disgraceful, keep telling me they will f...
Hey - our router was despatched last Tuesday (it’s now Monday), and it still hasn’t left the Royal Mail despatch centre. It was on 48h tracked with estimated delivery of Thursday. Our WiFi is now live this morning but we have no hub to make it work! ...
I have recently had my broadband disconneted but have an outstanding final payment of £240.08. I can't pay this amount in one go so can I pay it back a bit a at time?
How do you get the £5 UK calls?
I’m with sky broadband and want to change to ee will I need an engovisit?
Ive only just joined EE and when i go to settings i have two options for EE Internet, can anyone explain what they are about, and should i be using the wifi at home?When i was with VM i just had the one im worried that im getting charged by using ...
Our old contract with BT got moved to EE but now i cant link i cant veiw anything and i want to change but cant see any costs either. The prices was meant to stay the same but i get charged £5 more after the change
WiFi not working , bill was overdue, just paid the bill [Mod Edit: Title Added]
I ordered a fibre broadband upgrade from 150 Mbps to 500 Mbps yesterday on what appeared to be a great offer. However, my order email shows a charge of £30 for "One-off charges including activation, installation and delivery." Surely this can't be co...
