Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm hoping mainly to hear if anyone else has come across this before when upgrading, seeing if this is just normal practice and if I just need to wait until Black Friday period is over.I got my "renew now, secure your benefits" broadband upgrade emai...
broadband contact end date?
Today I have switched BT to Ee no issues as such but … my sky connection is showing it’s connected to my old Network ?
Hi all,Wondering if anyone could give me advice. It's my activation day with EE (switching from Vodafone) but my hub is just flashing orange. I know it says it can take up to midnight to activate but I have received emails and text messages from EE t...
Hi - I understand that I can benefit from the EE One sim-only deals thru my BT broadband subscription, but it seems that there's no way thru the app or the website to link my BT Broadband using my BT account number. It requires an EE Broadband accoun...
I’m moving property on Friday, what do I need to do to get my internet working straightaway
I am writing this to warn others about the absolute nightmare I’ve had dealing with this company’s broadband services. Their internal systems are a shambles, and their customer service is even worse.Despite returning my Smart Hub via the Post Office ...
I’m new to EE for nearly 6 months now. The reason I moved to EE was because the App that’s advertised gave me the option to pause wifi and or set schedules for my kids. Since day 1 I haven’t been able to use this feature. Many times I haven’t been in...
I've just moved from BT to EE for broadband. I have a perfectly good BT router and don't need a replacement. It works, it's fine and it's just there to connect our house to the internet. That's its ONE job. The BT and EE networks are the same network...
