Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi can anyone help on constant daily buffering on all my devices . We have a 32 gb contract . We’ve had 4 extenders in , then 3 , then 2 now back to just the terminal . Buffers morning and evening mostly I guess when most people are on . Never got th...
HiMy EE g.fast broadband service using a smart router ended on 5th August and I've got my final bill and will get a partial refund next week.However to date I've had no communication or a return bag for the router. ... Can I safely assume they don't ...
Our first-hub kit was installed on 20th November 2024, our second-hub kit was sent on 22nd February 2025 and our third-hub kit was installed on 19th August 2025. Whilst waiting for the second and third-hub kit to be sent, we were unable to use the in...
Had this fault of WiFi dropping out,blue light stays on router only way to get back online is turn router off and on again,this has been going on since swopping from BT late 2024,had 5 different routers sent out EE engineers came out to check,BT also...
I switched broadband provider to Voneus in April 2025. I still have an account with EE (and am under contract until late 2026). I aim to use my btinternet.com email account until my contract with EE expires.If I try to send emails from my btinternet....
Ive just swapped from talk talk 1gig and I was getting 1gig in entire house thanks to them giving 2x eero routers. Now with this ee router and 900mb connection im only getting 23mb upstairs. Its absolutely shi*e Any advice anyone? Seems impossible t...
Hi there, my broadband is down, spoke to EE they are saying I need new power supply but will not get cable for 2 working days- so no broadband til then. What are my options? I have read that some have got it within 1 hr?
Hi there, I will be leaving the family home after a breakdown within my marriage, however, I don't want to leave the house without wi-fi. Can I transfer the contract to my soon to be ex-wife with her agreeing to take it on or do I have to cancel the ...
Hi can anyone help please with the difference please between EE routers sh31b and sh32 b?
I need some help, I've switched my virgin media (out of contract) to EE, but didn't cancel my VM apparently they need 30 days notice. I selected to go live with EE on the 27th of August the same day VM take my direct debit, this morning I contacted V...
