Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Previously reported. Can't 'manage broadband' via App.Tried reinstalling.Escalation is phone call only...no point having app.
Hi, I recently bought the £39 for 30 days of Wifi. It worked for a day on my laptop, and then stopped working afterwards. Every other device I’ve tried using has worked. Essentially, I connect to the Wifi, and it doesn’t redirect me to the log in pag...
What is going on with the broadband I’m a new customer and never had any issues with other providers this has to be the worst company for broadband why is nothing working connection is rubbish and you expect me to pay my bill if I’m having these pro...
Hello open reach have been trying to contact the council in order to arrange fibre broadband. please see reply from council [Mod edit: Title added.]
Hi,I'm currently in dispute with EE regarding compensation due for delayed broadband installation. Long story but was told that I as I had cancelled the order the account was then closed and I was no longer eligible for compensation. (Cancelled the o...
Hi. Can someone from EE contact me directly about this theough text or email as I do not have time to waste waiting on hold. The problem is that I was a BT broadband customer who switched over to EE. My last direct debit was taken out of my account y...
Hi there so hoping someone can help so im running windows 11 on desktop pc and only recently ive got the smart hub plus and in the smart hub manager it is now showing as not secure cause of a security certificate and when im doing port forwarding rul...
Following on from yesterday’s post , I’ve discovered that the CAT7 Flat Ethernet cable I ran around the floor, under the stairs then around the outside, now internal 400 mm wall to the back extension (25m long cable) is only giving 100Mb on the netwo...
Hi GuysI have recently migrated over to the EE Broadband but kept all my existing BT equipment. My problem is I have 3 BT black discs and a BT Smart hub. Only 1 out of the 3 discs is working. I have tried all pairing methods but I can't get the bl...
