Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My hub is blinking orange since last 1 hour. It is not turning blue.
Eveningso i am currently with VM and have broadband only (no telephone line installed)I have booked to switch to EE on Monday but my question is, can EE take over the existing line that provides my current fibre broadband?i know they have to install ...
The master socket in my home is the one I showed in the picture (FTTC), and EE sent me FTTP-type broadband. So, I couldn’t connect the router and went to the EE shop where I purchased the broadband. They said they don’t deal with sockets and suggeste...
Hello All,At the end of last year I agreed to have fibre broadband and home phone rather than the traditional copper. We live in rural Wales and my wife has dimentia, so in order to carry on working I need to have a reliable phone sevice, we have mob...
Hi,Openreach say FTTP is now available to order. I have confirmed this with some other broadband providers. However, EE say it is not available, both on their site and via a call to 150. Can I do anything to speed up the process and get them in sync,...
Hi Just switched from BT full fibre to EE full fibre home broadband I have a new account number but keep getting thrown out of the app and desktop version when I try and view it. I have tried setting up the app with the account number and then addin...
Switch from BT to ee broadband ,because we no long wanting a land line.But when we called ee and set up the broadband was told that we still had to say yes to keeping the land line which would bt £5 a month but Cancel it when my contract started h...
Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...
Bt contract was soon to expire.Had a call about changing to 24month EE broadband and telephone account.Changeove went without hitch. 1/2 the price of BT.The Norton protection is an 'extra' with EE at £5 a month. Norton are offering 2 year deal which ...
I have finally reached customer services after having spent an hour yesterday waiting for the phone to be answered.I am trying to change my broadband service from Full Fibre Gigabit essentials to Full Fibre 300 Essentials. I am about 6 days into my c...
