Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi Paddy,I'm having the same issue described here, phantom open order that's preventing me from changing my package.I have spoken to an advisor over the phone about this but it doesn't seem to get resolved.Are you able to help?Thanks
I have recently got the EE hybrid connect with BT and it’s flashing red on the signal bars , I’ve been told multiple different things from it’s meant to flash red & that I need a sim for it and then that the sim is already in the box , I am just very...
Possibly the worst service provider out there these days. Was with BT (second worst) for 4 years was upgraded 2 weeks ago to the EE package which includes the Hybrid connect supposed to keep you connected to the mobile network even when the broadband...
Dear all,after upgrading from BT Smart Hub 2 to the EE Smart Hub Plus I am encountering the following problem when plugging in my Hive Hub: the Hive Hub connects for a minute and the Hive App shows that the Hub, Thermostat and Receiver are connected....
Same here. Been trying to upgrade from 300 ti 500 for a week. Loads of phone calls and spoken to 3 managers. 3 times they have upgraded it and will go live in 24hrs. Nothing happened. Absolute joke ! I swapped from sky to EE broadband and I'm going ...
Is EE not working
Hello.I have changed the time setting manually on our landline BT Premium Trio phones but when an incoming call it reverts back to winter time one hour behind. This did not happen when changing to winter time last year, so why now?EE have now got a ...
How do I view my bill? Not sure why I'm finding such a simple task so difficult!
renewed BT broadband contact and somehow being pushed to EE broadband last week . Was told the old BT hub should be working but I am not able to pair it with EE app when trying to use wifi control. It gave error message “ it is our fault. Try do it l...
I recently moved from BT Broadband FTTP to EE Broadband FTTP and EE TV. I did this in store and the services seem to be working fine (I did increase me speed from 500mb to 900mb- I have not seen an increase in speeds)The services were activated on th...
