Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi!I'm a current EE mobile and BT broadband customer. I have paid off my device and I'm currently on a rolling contract for my airtime. I am also currently out of contract with my BT broadband and on a rolling contract. I was hoping to move my BT bro...
Will the Smart Hybrid Connect work with a EE or BT SIM card in? The BT Hybrid connect did. Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...
I recently decided after 20 + years to switch from Talk Talk to EE one full fibre so I could incorporate my mobile contract and broadband in one place. Sadly since changing I have had no end of problems after engineers installed full fibre. Promised ...
Hi, I had my broadband installed today. The engineer needed to install the router in an area of my home which is not optimal for my TV set up. Can I get a WiFi extender for my living room pls? Thanks
HiI have tried several times to access the app in order to do this https://ee.co.uk/help/broadband/manage-use/how-to-set-up-compatible-wifi but each time I log in, having entered my password & then having received a PIN which I have then also entered...
Just done an EE speed test My internet speed test is download 902mbps upload 107mbpsThat’s seriously quick—well into “top-tier home internet” territory. Well done EE kicks Virgins ass into oblivion
We broadband has cut off, website is not allowing me to check the status of my area. Anyone else?
Hi All,I live in an old stone cottage with very thick walls (around 20 inches or more in some areas) - Inside the house my signal is ok, a little weak in some rooms but I can live with it. Recently I have had a Hypervolt EV charger fit to the outside...
Will its still be locked on the times I have set
Anyone else having trouble with accessing their account details via the app ? When I try, it tells me "there is mismatch with billing details " and to call EE !! But no one seems to be able to sort it .. just tell me to wait. My account has recently...
