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How to connect EE digital voice to TP link AXE 75 router

Jamjul
Explorer

Hi

I am changing my broadband from BT to EE (same company). I use my TP link AXE75 router as opposed to the BT hub. How do I connect the digital voice adapters to the TP link router to connect my home phone which is changing from analogue to digital?

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Jamjul : You can't! It can only be connected to the EE supplied router which must be the 1st router downstream of the BB supply. You may then connect a secondary router to handle device connections.

Which EE BB plan have you ordered including its speed?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mustrum
EE Community Star
EE Community Star

@Jamjul   not sure what happened to your  original post, has it been moved or something?

When you change from the old voice package to Digital Voice the voice connection moves from the copper phone connection to a Digital one on the EE or BT Router. 

Given the specs on your TP Link router I am guessing you have a copper line for the phone connection, but a digital line for your broadband. Unless you still have an Openreach modem connected to your copper line.

Ether way, the EE router needs to be the first connection on the line for Digital Voice. You could switch the WiFi off on the EE Router and connect all other devices to your own router.

HTH

Jamjul
Explorer

Hi 

Thank you both for helping me. I have managed to connect the EE router with my TP Link by turning off the WiFi on the EE hub. . It’s works very well  and saved me a lot of time connecting all my devices. 

Peter_W
EE Community Support Team

Hey there @Jamjul, I'm really glad to hear that you've managed to get this sorted out. 

Thanks for taking the time to come back and update the thread too 😊

You take care,

Peter