Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello Does anyone know if EE offer a Social Tariff for people on pension credit? Thank you.
Are others having issues with their internet keep dropping out I’m trying to complete work and it has disconnected 4 times in last 2 hours I just wish I knew why and what’s going on
HiYesterday my broadband stopped working I got passed the bots and spoke to an EE guide. He diagnosed the problem as needing a new power plug apparently there is a problem with a batch of routers after a firmware update. The power plug has not arrive...
How do i find out how much time is left on my 24 month plan
A neighbour pensioner asked for some help to set up his cyber security he got with EE. I was shocked to see he was paying £68 for just broadband and a phone and more shocked when tried to set up Norton Cyber security via EE email link it will on...
Hi can someone help me to swap my broadband package to the friends and family package.?
Hi, someone is piggybacking my wifi and i need to kick them off. Is here a way to do this without changing the password?
Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get a decent spe...
I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...
Pretty much as it says in the title.Also, I didn't have the router thats being asked for? I had a BT router, it wasn't a home hub 2 but thats what they want me to return.Never having had one in the 5 years I was with BT I'm a bit anxious I'm going to...
