Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have the busiest home bundle with the WiFi 7 router (Smart Hub Pro) and provided with the mesh extender (Smart WiFi Pro), having come from BT I didn’t have a guest network on Smart Hub 2.Now I had trouble with the hub WAN link dropping from 2.4Gbps...
My new EE Broadband and VOIP close and cancel on 11th March 2025, but got told last bill would be processed last week and never did, also when you go into Bill it is no longer given an estimate bill, also closethe Broadband account still lingering o...
Hi, new to EE WiFi 7. The main hub is set up next to the PC at the rear of my house and seems to work fine. We have always had wi-fi issues - poor reception in the front of the house - only two rooms away in a 70's brick/block house. The new Wifi ...
It’s been 5 days and the light on the hub is flashing orange someone got any suggestions how to fix this.
I purchased a 1 day access to EE WiFi but couldn't log in. I asked for a password reset but it was sent to a number that cannot currently receive SMS. Can I get my credentials another way? Thanks
I am struggling to get a proper answer from the 'Guides' so think I need to escalate the problems I've been having with EE but I cannot see on their website how to speak to or email someone about the mixed messages I'm getting from them.I have been ...
Almost a month ago, I decided to move from BT broadband to EE (alongside existing my EE mobile account) but have tried multiple times to link the new BB account to mobile on the MyEE App and online but keep getting the same message - to ring EE to do...
My Full Fibre journey started in mid November with Sky. After a lot of incompetence on Sky’s behalf, I’m trying to get EE Full Fibre instead.So, 10 Jan I ordered Full Fibre from EE.Surveyor came shortly after and said the Civils team will need to in...
They have cut me off even though they haven't taken payment and I can't pay them till Friday 21st March I'm on universal credit yet so I need to talk to a human not over the phone
Moved across from BT to EE today and looks like I am already regretting it as the website keeps flickering and not loading anything. I have looked but can't dfind any Live Chat Facility like there is on BT's website and as I am deaf live chat is my ...
