Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello a friend of mine has just recently had all the EE fibre installed and she has a red ended cable that is too short to put the router where she wants what is that grade of cable???? So I can go and purchase one elsewhere or maybe EE provide an ex...
I have. We. Trying to use the app ever since I switched from BT. It will not connect. This means I have no control over my WiFi service. I can’t even see what is connected to the hub. There seems to be an app update almost every day. I have checked ...
Will the Smart Hybrid Connect work with a EE or BT SIM card in? The BT Hybrid connect did. Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...
How do I get anyone in EE to take customer service seriously. I desperately want someone to speak to me and sort out the fiasco with trying to fix my broadband transfer from Plusnet to EE but it seems nobody is capable of sorting it out, or respondi...
I cancelled my broadband on Monday last week and just about to send the router back today. I left my contract 7 months early. I'm wondering if anyone has any idea what my final bill is likely to be if my monthly cost is £32.13? Is there an early term...
Where do I need to send my final virgin bill which included my leaving early penalty? EE said they would pay for it but I haven’t had any requests for this information.
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
I have just been moved to EE under a new contract, as I need my phone moved to 5G, they told me to do the broadband at the same time as they are all one company.. now they are sending a new smart hub plus.. but I use BT discs and they are not compati...
Hi allAfter some shop maintenance, the broadband page now confirms the Smart Hub Pro is now available!Included by default with the 1.6gbps tiers and a £10 per month extra for any < 900mbps tiers (which I think is a great price for the spec on paper c...
Hi. I would like to know what is the cheapest home internet broadband for a single widow over 60 years old. I am for more than 10 years with EE. I already have 80GB per month on my mobile phone and I am moving to a new house. I don't need TV and land...
