Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...
No way to contact EE about broadband contract etc. Today wanting to find when my contract expires... nowhere to access this through the website... can see bills but nothing about end date of contract. Trued phoning on landline... no connections, tr...
Anyone know if I can use the Eero Pro 6E directly into the ONT and authenticate with PPOE? Would like to take the SHplus out of the equation and just use the Eero Pro as the sole router. Cheers
Hi my wi if can’t connect with soket
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
I’m struggling to find where to leave positive feedback for an engineer who visited me recently to rectify a broadband issue. If anyone could point me in the right direction that would be great Thanks
My broadband is still down is there any news on when it might be resolved
Having just moved from BT to EE , ( I was told I had too as BT don’t offer the service anymore ) SAME COMPANY …hmmim in an area where full fibre is not available to me , to which I’m aware .My only choice was essential 67 package which offered the sa...
I was tried to speak to someone on the phone there to ask about the broadband deals and the landline deals too thanks Gillian78
Can someone explain if this monthly charge £2 titled 'PAY PER CAL' for my DIGITAL HOME PHONE is mandatory? I don't remember it being mentioned when I transferred to EE from Plusnet. I hardly make any outgoing calls and just need a non-mobile ...
