No response EE

[edechristie]

I’ve sold my house and have been trying to contact EE to cancel 

by letter 5 weeks ago. No response. By the chat complaints team. No response.  The 150 chat doesn’t work abroad. CEO email unusable 

I’ve called three times. Was left hanging on  the phone for 30 mins.  I’m abroad and informed the agent I was abroad. No help   No help 

so I’m just cancelling my direct debit 

They can find me now unless they’d like to respond here 

[Chris_B]

@edechristie  Please read THIS  and don’t forget you have to return the router. 

[Katie_J]

Good morning @edechristie. 

Thanks for coming here. 

I'm sorry to hear you have not been able to successfully cancel due to long hold times. 

Did the agent place you on hold to get you through to our cancellation team?

Do you still have access to a UK number?

Katie