Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 2413 Views
  • 12 replies
  • 12 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 47251 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 92276 Views
  • 11 replies
  • 12 Helpful

Netflix

Being EE customer for long time I have now purchased EE broadband with discount . I have added Apple TV + . I was convinced that the Netflix is included in the package ? For some reasons we cannot get Netflix work on our tv . I have never received li...

Flashing yellow light and no Broadband

My router has been flashing yellow now since yesterday, I’ve tried unplugging it and plugging it back in, also tried resetting it! When I’ve connected an old BT hub up , it works and I have internet  it’s just the wifi key is wrong! So I’ve paid for ...

Lg1985 by Explorer
  • 3711 Views
  • 6 replies
  • 1 Helpful