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DNS Settings Missing on Smart Hub Pro Wifi 7

ByAlex
Visitor

‎23-07-2025 09:36 PM

Hi,

I'm using the EE Smart Hub Pro (WiFi 7 model) with firmware version r2.64.7-R-1303938-PROD-1.

I'm trying to change the DNS settings to use something like Google DNS or Cloudflare, but I can't find any option in the router interface to do this. I've checked through both the web admin panel and the My EE app, but no luck.

Has anyone managed to find this setting or know if it's currently disabled or restricted in this firmware version?

Any help would be appreciated.

Thanks.

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎23-07-2025 09:40 PM

Is it not near the foot of the Advanced > My Network > IPv4 Config page? It is on the SH+.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Ewan15
Skilled Contributor
Skilled Contributor

‎24-07-2025 08:24 AM

@XRaySpeX The firmware on the Pro router is a few versions behind the Plus so whilst you can search for DNS and it is listed, you cannot get to it at the moment.