Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My estate finally got FTTP two weeks ago. It was installed at my property on tuesday. Today is Sunday and i have already had an EE engineer out and had to make multiple calls. My FTTC connection was always around 70mbps but i opted for 500mbps with E...
I'm am asking on behalf of a friend of mine. My town has three different full-fibre networks (County Broadband, Lit Fibre/City Fibre, and Openreach network). She is currently with County Broadband but is looking to leave (her contract ends in May)....
Since last Thursday I'm not able to get access this site https://webmail.gibtelecom.net, https://www.gibtele.com/ they only way i can access it is using a VPN , never had a issue since last Thursday
Do you get a new router when you are forced to use EE?I didn’t and can’t manage the router.
I'm using the Smart Hub Plus SH31B on firmware: r2.68.18-R-1303195-PROD-83002When trying to use the Guest WiFi network, has anyone else lost the ability to… well, use it? Seems that it is no longer receiving an IP Address from DHCP.And as I believe t...
Hi!How can I tell EE to reset the cabinet end of my line? I just changed from plusnet to EE, so same technology, same cabinet end. I used to get up to 35Mbps in this line with plusnet and EE offered the same 36Mpbs with a warranted speed of 20 (I can...
Hi all I was told when I rang BT when I tried to cancel the Tv package that I needed to change package and therefore a new broadband pack needed to be sent out. They changed me from Halo to Fibre 50 and I went through a few painful days of changing e...
Sick to death of my home broadband dropping. It is so random. It could go off for 1 to 10 minutes at a time. Every time I do a service check through mobile app my internet comes back. It's a real pain. I can't report it as it is just so random.
SummaryWe got 500mb FTTP broadband installed about 4 months ago and from day one I had set it up to use OPNSense running on our home server virtualised under Proxmox. (Never even opened the brand new EE router).It has been working flawlessly up until...
