Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just migrated across from BT to EE and as part of the package I signed up to I should have Smart Hybrid Connect included. It's mentioned in my account and confirmation emails but is not one of the things they are telling me are in the post. I ...
I have been badgered for months to migrate my BT full fibre to EE. I was paying £76.00 per month on BT and my EE migration price was £81.99. I decided to go for it as it was telling me my speeds would be 1gig down and 115 up. This was an increase ove...
Hello there I am having problem pair my smart bub to ee app when you set it up pair using the wsp button now I've tried so many time won't pair I am doing something wrong. BTW just got active to with ee broadband
Hi,i ordered a broadband upgrade that was scheduled for 20th June, the upgraded service hasn't been activated but my upgraded bill has.
Hi allBackground: Was with BT ( so using BT hub etc) and the full fibre started playing up, especially with Windows products. During problem solving agreed to move to EE, new router etc....but it's exactly the same. Got given another router....same.W...
Hello. I’m having a nightmare since switching from BT fibre to EE a few weeks ago (big mistake). I had ZERO issues with my BT router in terms of performance and range however, this router has proved to be unusable. I have an iMac in a back room in ...
Having recently upgraded my old Broadband & home phone contract to the Fibre 67 package at the end of February.I am still waiting for my new account details to become available on MY EE so i can check my bills ect. I have received the welcome lette...
I recently moved over to fibre broadband and received a link to check my bill online when i login i am only seeing previous bills, there is no information regarding my new contract or DD setup. Do you need to setup a new account? Will my account numb...
I use noip.com to host my domain. Since yesterday, my EE fibre broadband can't resolve my domain name. Resetting my router and the fibre modem doesn't help, I force my router to use Google DNS (8.8.4.4) and problem solved.
Is it possible to use aerials on the Smart Hub Plus via the USB port? I have a Smart Hub at the bottom of the stairs, but the Smart WiFi box at the top of the stairs is permanently on orange. I agree with everyone else who claims the BT Hubs are bet...
