21-05-2025 10:23 AM - edited 21-05-2025 10:24 AM
I have been trying to pay my bill today but the app and the browser page just tell me there's a problem. Please advise
21-05-2025 10:35 AM
@jimmer1976 Call EE CS and do it over the phone!
21-05-2025 12:17 PM
Hey @jimmer1976, welcome to the Community 😊
Have you been able to pay successfully via your account in the past?
This could just be a temporary outage, but if you continue to struggle I'd definitely recommend getting in touch with our team like @JimM11 mentioned.
They can help sort the payment for you, and if needs be help investigate how everything is set up with the online account too.
Peter