Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve recently renewed my BB and landline contract.I now appear to get a bill from both EE - and BT. I’ve tried to contact Customer ‘Services’ by phone as there is no email address available - even for ‘Complaints’.Unfortunately the telephone ‘servic...
My broadband has been down for 2 weeks. No communication & no solution. How do I speak to a person if it’s not connected by tomorrow as the Bot promises?
i have been trying pay by bank transfer to with detail on line and its been going out of my account since i set stanley/bank transfer up but its not showing up with my bill. so im scared its gone missing, i dont get much money in so with bt i could p...
Just switched from Bt to EE with my broadband connection I already have a ee sim account and just received a text message from them to say my ee bill is ready. And not received a new account number from them so I’m not able to see any information so ...
Hi allI’ve never had problems with parental controls until I switched to EE broadband from BT in February.Ive always had parental controls set to filter out obvious adult content and made sure to apply them why I joined EE. Those controls work fine o...
Switched from BT copper line to Ee full fibre and I am not impressed with the Ee hub Wi-Fi, the are home app won’t connect on the iPhone, the Wi-Fi on a 500mps fibre is worse than we had on a BT 50mbs, the kids are now complaining about lag on games...
I recently decided to upgrade my mobile. During the process I found out I had 2 broadband accounts and that I had been paying both BT and EE since Feb 23. When they gave me the new router they had failed to cancel the other one. Several agents told ...
I was with BT for 38 years happy customer. By said they were upgrading me conned they moved me to EE WORST COMPANY EVER.I had the wrong land line number now I have my number backCannot use my land linewhat is smart WiFi???3 minibus none working ring...
Hi all,I have the GT-BE98 connected to the ONT and laptop connected to the router via ethernet.IPV6 was running / working on the smarthub provided by EE but what are the settings for ASUS routers to enable IPV6 ? im on the busiest home bundle if that...
Hiya, Odd question, is there a way to check what devices are using my home broadband at all? Thanks!
