Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I moved to EE for broadband a digital phone last year from BT, after signing up for a package that I had negotiated a great deal on. I only recently signed up to view my bills online after noticing a whopper bill payment come out of my account, only ...
we’ve recently been migrated from BT to EE. since this has happened my broadband router preferences have been abolished. I have no parental controls and there is no options in my EE account to oversee these again and following the link on my router i...
anyone else having problems with the ee smart hub pro wifi disconnecting continuously since last week no wifi device can stay connected for long ee support useless just want to send engineer for a wifi issues they cant fix 2nd hub pro already. no is...
A couple of weeks ago my phone, kindle, tablet and PC all failed to get Internet connectivity through my smart hub (ethernet, 2.4ghz and 5ghz WiFi all affected). My Samsung TV and Alexa still worked and the hub was reporting that the broadband connec...
Hardware: EE Router (Smart Hub SH31B); EE Extender (Smart Wifi SW30A); Raspberry Pi 3b (WiFi); Various Chromecast speakers (WiFi); Google Pixel 6 ProSoftware: Volumio (latest Premium version)Hi, when I cast music through Volumio on the Android app th...
Hi all, I've moved from sky and need some advice, since moving from them to EE I'm getting nothing but problems with my ring camera's etc I've turned of 5 ghz and still getting connection issues, so I wake up in the morning and the camera is flashing...
Is there a complaints email address - I'm still waiting (now 8 days) after I was promised a manager callback after 72 hours by the rudest, most unprofessional 'guide' I've ever dealt with. EE have cost me nearly £200 in mobile data fees (I'm with O2 ...
There has been numerous posts over the last year or so of end users reporting devastatingly bad outcomes to migrating from BT to EE, well actually there has been some mildly annoyed customers but also some losing their mind entirely, probably rightly...
Hello there! Obligatory "sorry if this is posted somewhere else but I've searched and searched...".So, recently moved into a property with an external annexe. The annexe has a network point connecting underground to the main house. In the main house,...
I have used NordVPN for years but suddenly could not access their website on Windows PC (Firefox and Edge) I could also not logon to or use the NordVPN app on IOS or IpadOS - logon attempts just hang. As I still had the installer from when I bought i...
