Just got my EE hub today

[IamMark]

• After a really confusing process of parental controls, 1 hour later I finally figured out how to enter the timings correctly, which for anyone like me always use an end time of 11.59 and use a start time of 00 hours. I was 1stly trying to put the times I wanted to start and end and of course that's wrong then I thought it worked in reverse pause 1st and restart next but that was wrong as that encroached on the next day lmao. Anyway after a long process I'm sorted and extremely happy with how fast the router came and connection process was super fast, like the broadband speeds, very helpful customer service too. I would recommend EE to anyone. So happy the app is finally getting fixed properly. 5 ⭐ from me keep up the good work.

[Ali_A · Accepted solution]

Hi @IamMark 

Welcome to the EE Community! 

Thank you for taking the time to share your experience with the service. 
It's great to hear you received your equipment and set up quicker than expected. 
For any other help with parental controls you can also visit Set up Parental Controls on your EE Broadband. 

We really appreciate your feedback! 

Ali