Need to pay internet bill

[jimmer1976]

I have been trying to pay my bill today but the app and the browser page just tell me there's a problem. Please advise 

[JimM11]

@jimmer1976 Call EE CS and do it over the phone!

[Peter_W · Accepted solution]

Hey @jimmer1976, welcome to the Community 😊

Have you been able to pay successfully via your account in the past?

This could just be a temporary outage, but if you continue to struggle I'd definitely recommend getting in touch with our team like @JimM11 mentioned.

They can help sort the payment for you, and if needs be help investigate how everything is set up with the online account too.

Peter