Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Tomorrow, Saturday 21 May, our Openreach Broadband customer support systems will be offline for maintenance. This means our EE Home Broadband Care team won’t be able to advise on detailed account enquiries until our work is complete. Our systems ...
Good evening. Hope you can help. Had fibre broadband now for over a year now. Basically a year to this day. since the initial fluctuation of speeds (10 day period) the speed has been at a stable 55mb download speed and has always been stable without ...
Hi, I am currently on a 300Mb with BT, but I was looking to switch to 500Mb with EE as I can get it cheaper as a current EE customer plus I can get cashback. I would assume the switch would be straight forward as they're effectively the same company,...
I changed after 20 years from BT to EE on 25th April, 2022.I moved the router position .5m towards the office corner and approximately .5m higher onto a fixed shelf away for the old BT temporary position.The old BT Home Hub worked very well and reach...
Nordvpn suggest using a Asus RT-AC86U router but will it work with EE ?
Hi I am currently with BT on their Full Fibre 900 package (900/110) and it is due for renewal, they are currently offering £56 per month, where as EE will do it for £50 as im an EE mobile customer. However with BT over the past 2 years the connection...
I have received a mailer saying my broadband contract is up for renewal. One option offered is to upgrade which offers nothing extra for an additional £10 a month. I am already receiving the maximum speed. I don't need the extras such as BT Sport whi...
So today was the day my boadband went live. I just wanted to thank EE for everything going so smoothly. We are quick to complain and I feel praise should be given as freely when you get good service. Good communication beforehand and easy to underst...
I signed up to EE full fibre broadband without landline on the 6th May and i haven't received an order confirmation email and my service is supposed to be installed on the 20th May
Not sure if this is the right place to post, so forgive me if not. I've just upgraded to EE full fibre but my wifi security cameras no longer connect to the network. I've read that I need to change my android phone back to 2.4 from 5.0 but have no id...
