Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was hoping someone might be able to help my make progress in adding WiFi Enhancer to my Full Works 900 plan. I know that I need to pay extra to add it (£5?) but the app, website, and even the customer service team can't do so, it just cycles round...
had a forced change over from BT to EE on 27th Nov seemed to be seamless, then today 3rd Dec all my broadband settings have now restricted My streaming platforms. I have altered no settings App won't allow me to link accounts or manage my broadband o...
We have recently switched from BT to EE full fibre. All of our devices transitioned to the new hub apart from the Aurora AOne Hub (the red exclamation mark flashes). We have been in touch with AOne support and they are blaming the EE firewall setting...
Has anyone else got an issue with accessing parent controls on the app "under EE and was BT user" - the settings such as trying to change the password and then EE are trying to then say your the only one with the issue I mean I have seen others have ...
2 WEEKS AGO A BT OPEN REACH CHAP CAME TO INSTALL FIBRE WHICH HE DID AND CHECKED THE COMPUTER ALL WAS WELL BUT THE LANDLINES DID NOT WORK HE LEFT SAYING HE DID NOT KNOW ABOUT EE SO COMPLAINTRAISED AND A GORDON WAS DESIGNATED TO CALL AND RESOLVE THE I...
The subject pretty much covers what I'm asking. But I'm interested into find out any details I can about what they are upto on the guest server. Thanks in advance,Yours sincerely.
It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...
hi have received my smart hub plus and was activated yesterday but on the ee app is not showing any devices that are connected and not showing any parental controls to set up so I can give kids the password how do I fix this ps I am using a iPhone xs...
When BT forced their domestic customers to migrate to EE, I assumed that we would be given the EE broadband KIT ..... now I want to upgrade to a better EE broadband as the bog standard is too weak to run my ring door connection. They mentioned in the...
