Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
yes cheers something else i have been getting 2gb speeds the last couple of days is it true that openreach have upped the speed am using an asus router and i have hit 2gb 3 days in a row through ethernet
I want to turn off voicemail on my landline phone. I am trying to use the phone using an adaptor, but when a voicemail comes in, it stops my landline from working. I need the landline to work as I have a 91 disabled mother living with me and she need...
I have recently upgraded my Broadband to EE Smart Hub Plus router. However my 2 Smart WiFi Discs seem unable to pair with the new router? The help services seem to be unable to suggest anything to rectify this-they suggested both discs are faulty!Is ...
I've transferred my 500gbs broadband from BT to EE to consolidate my mobiles. With BT I had 3 disc around our home & everything was perfect, however I cannot get any of the discs to marry up. EE are not offering solutions unless I bought theirs Can ...
I am an EX BT customer who swapped to EE following recent emails from BT. Since swapping to EE I am unable to link my new broadband account to my pre-existing mobile account. I have spoken to a number of tech team advisors over the last 2 weeks and n...
We have upgraded to the Smart Hub Plus and so far the Internet speed is 100 plus which is great. I hope the below makes sense.The previous EE router was connected to our NVR with a red Ethernet cable and using port forwarding and a DNS name server we...
Hi,Back at the beginning of this year, we lost our BT phone signal overnight, for no obvious reason that we could deduce. Eventually discovered that when I'd rung BT in Jan when our existing plan was expiring, we were switched to digital. This wasn't...
I am a novice but trying hard.!! I have been given a tracking no. to track a fault repair. where do I find the procedure to track my fault?
I have just had new broadband fitted just over 2 weeks and yet again the WiFi isnt working , I'm getting a little fed up know as I had know issues with my old one , I'm needing to do some work so Ivw has to put on my hotspot which isn't great , can ...
