Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We currently have a non fibre 20mps BT (now EE) contract and since Fibre in the cabinet has recently been added to our street (and next door have FTTP with openreach and vodaphone) , we would like to upgrade to fibre. We went into the local EE shop a...
Is the BT router better than EE routers please.?
It's unfortunate that EE don't allow emails - I've just had an email that I have to call them to renew my account.If they bothered to look at my landline phone usage, they'll see I only ever call one number - my father. I don't call anyone on the pho...
I have recently got the EE hybrid connect with BT and it’s flashing red on the signal bars , I’ve been told multiple different things from it’s meant to flash red & that I need a sim for it and then that the sim is already in the box , I am just very...
Hi, we have contacted EE and our contract will start on 16/09/2024, the informed us that the package, router and digital phone, will be delivered in few days and that was on 13/08/2024. We have a order number but we couldn’t get the answer, it’s impo...
Hi Iam moving our from AL7 and I would like to cancel my contact from 31.08.2024, please advice
New PC will have WiFi 6E that will give me up to 5.4G/bsI know that the EE hub is not going to give me that .... it quotes 1.6GB/s, for WiFi is there a specific setting I need to apply to get this ? ..... PC is only 3m away.Alternatively, I could p...
Last December moved to ee from Bt and got the smart hub + and three boosters. It was junk, constant drop off zooms for me and wife and multiple devices dropping connection. Sent it back and reverted to BT and discs. Question is 9 months later is it a...
Since Joining the flight with BT/EE some five months ago stating the fact every day and minute has been like flying in very bad Turbulent air is an understatement. I’m very disappointed at all three Utilities, I have purchased from BT/EE. Despite ...
After being switched from BT to EE broadband, despite previously being able to access TNT Ultimate with BT I am being told that I cannot get high enough speed to access to my address, which is obviously untrue as I had it before.
