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I can’t connect my wifi

Khan49
Visitor

‎25-07-2025 11:50 AM

Hi 

my wi if can’t connect with soket 

0 Helpful
3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

‎25-07-2025 11:52 AM

@Khan49   what problems are you having?

Which router and which broadband service do you have?

0 Helpful
Northerner
EE Community Star
EE Community Star

‎25-07-2025 11:52 AM

Hi @Khan49 

Have you tried the router in compatibility mode. 

Quick tip is to set your router SSID and password to the same as your last router and most devices will connect automatically.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎25-07-2025 12:12 PM

What socket? Post an image.

What type of BB do you have? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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