Calling the International Operator

[drlabman]

Not sure if this is the correct forum - wasn't sure if it should go in the BB and Landline forum or the Digital Voice forum.  I have a BT Hub and digital voice phone with unlimited anytime calls, but my bill comes from EE.  Anyway, this is a question regarding landline charges rather than digital voice per se.

This should be a simple question but I can't find the answer anywhere.

I want to make a reverse charge call to a number in the USA. My understanding is that I have to go through the international operator.

Firstly, is the number 155?

Secondly, is there a charge to call the international operator? I'm assuming that once the call is connected, I'm then done with the operator, so if there is a per minute charge it would be for less than a minute.  The call itself should be charged to the receiver.

I can't find any document that lists these kinds of charges.  Could someone please provide a link? Thanks.

[JimM11]

@drlabman See what you can find cost wise in the link below!

How Much do Calls, Texts and Data Cost? | Home Phone Help | EE

[drlabman]

Thanks.  That's a pretty comprehensive document, and if I'm correct that 155 is the international operator then there is no fee.

I don't quite understand why they can't put the words "international operator" alongside 155, or "operator" for 100.

[Matt_124]

Just checked the link, ensure you are using the 2nd document on that link as the I believe 1st document relates to Legacy EE which is no longer sold.

On the New EE doc, I can't see any mention of either number or reverse charge calling at all.

[drlabman]

But the first link is newer than the second?

[Matt_124]

It has been likely updated recently for the customers remaining on those products. But the plan names it refers to are the Legacy products (Fibre and Full Fibre Max), and not the New EE plans (Essentials, All Rounder, Full Works)

[Schockwave]

@drlabman , the first document appears to be newer than the second document, as the second one refers to legacy, plans.

[drlabman]

So, maybe we should get back to the more fundamental question ... Does the international operator, 155, still exist?  I've seen posts elsewhere that suggest it doesn't.  I could try dialling it I suppose!  I've also read elsewhere that some mobile networks don't allow 155.

Simple fact is that without an international operator, it doesn't seem possible to place a reverse charge call (call collect) internationally.

I'm on holiday abroad at the moment, so would any kind soul in the UK care to dial 155 (from a landline) and see what happens?

[Schockwave]

@drlabman , I have no idea, as I do not and have not had a landline in years and have never made a revers charge call, but saw that 155 was still on the list, you just have to look for it, quite a long way down and does say no fee.

[Matt_124]

That is only on the Legacy BB document, as you can see the plan names mentioned at the beginning are all of the old ones.

The doc for Essentials, All Rounder and Full Works makes no mention of it unfortunately.