Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Good evening had EE broadband installed today the engineer left without setting up the TV box and hybrid connect. I've done the box without issues but the hybrid connect won't connect constantly flashes with an aqua blue and 2 bars noticed it has a S...
I have just taken out an ee broadband contract at the same address that my wife already has ee broadband (out of contract) will we have to cancel the current broadband or will this happen automatically?
We have recently switched from a BT Hub to EE Hub and our landline phone is now fully digital. We have found that some call centres and stores that we call on our landline which have a menu to get to the desired team ("Press 1 for Sales, Press 2 for...
Hi Back at the start of February of i was advised to switch both my phone and broadband from BT to EE.Bit of a pain as had to change passwords on numerous devices etc.Anyway have had trouble free issues (though the speeds were not what i expected)Log...
The Smart WiFi Pro in my garage is great. It’s connected to my network via an underground Ethernet cable. the WiFi coming from it is fine, but I’ve noticed that some days the WiFi devices are only 200mbps, and other days 900-1300 Mbps.the difference ...
My mother (who is 75) has been trying to deal with an outage to her broadband for weeks. She's had six separate attempts via phone calls, hours on hold. This has resulted in a new contract, a price hike (another one) and still no service. She doesn't...
Hi can I get installation of broadband at my room urgently please
I think my DLM has been restricted?For the last week my home Wi-Fi speeds have been painfully slow. My speed guarantee is 60mbps download and 20mbps upload. However I am receiving around 1-2mbps download and 3mbps upload. My upstream is currently 3....
I have tried reading through all the solutions on here and constantly contacting EE without any solutions - so I figured posting here might help! In Nov/Dec 2022 my broadband starting having constantly issues a few weeks after it was activated (up un...
