Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been trying to create several rules in order to host a server for a game, although I don't remember it being this difficult as I have done so in the past. I can only select UDP or TCP as the joint option never works. If i create a UDP rule I c...
The more I read about getting fibre to my flat, the more confused I get! The Openreach page states, "We are planning to build in this area." The BT Broadband availability Checker states, "FTTP is not available."I note properties all around me are h...
Ordered EE One on the 15th June 2026.Now 22nd July. Nothing done.Three calls that actually got through to a human being. Promised the earth. Nothing delivered. About a dozen other calls never got answered after 35 to 30 minutes.Mean t to be a BT ...
Hello,I have the Smart Hub 7 and I am consistently unable to connect my App to my Hub. When I do, it either tells me the Hub needs and update (which fails to complete as it seems to time out) or I can see the controls for about 20 seconds before the ...
Hey,is it worth wall mounting the hub 7 pro and the 7 pro WiFi extenders? I’m struggling to get signal from my hub which is connected to the open reach box in my utility room (which is an extension) through to the main part of the house as it has g...
My broadband contract ends 12/9/26, how much notice do I need to give
Hey So I have the fast fibre Broadband from EE at around £60 to £65 per month for the last year. My wife and my son don't seem to be connecting have the time, so EE sent me out a booster which I have in the kitchen, then it was still not working righ...
I have constant packet loss while gaming, but I’ve reset the router plenty of times and it doesn’t make a difference
I keep having problems with my broadband and it interrupts and say having problems
Anyone's broadband back on yet?
