Where do I start!!!
I’ve called the call centre a number of times within a month, i cancelled my SIM only deal but to find out it’s still active? Finally got cancelled today.
today had an engineer booked in, called my phone?? As I gave simple instructions I will NOT be in and I don’t have a signal so please call my other half’s Moblie. They called mine but sadly I had NO signal said they knocked the front door. The person didn’t see the CCTV camera who didn’t knock the door, only took a picture that he was there. Messaged my other half saying no one was in but there was. I’m not happy at all. He played a very good game as if he tried to contact as proof.
clearly, untrained personnel who haven’t a clue how to do their jobs and us customers are getting failed.
I’m paying money out when Internet isn’t working.
