Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi All, I've done some scouring across the forum but can't see anything that covers my situation, so hoping one of you will know! I had Openreach out today to install FTTP, they installed the ONT, junction box etc but have been unable to run the fibr...
This service is a nightmare. Used to run EE normal broadband which was fine. After installing fibre signal was so poor we switched to the fibre and speed is never at the levels guaranteed.
Hi, I noticed from the EE order that I need to return the old Smart Hub Plus to EE; otherwise, I will be charged for failure to return it after the deadline has passed.I moved from the Broadband 150 version to the Broadband 300 version today.Okay but...
On taking out broadband with EE, the fastest option available to me was the Fibre/Essentials 50 option. I was getting a max of about 45 Mbps down, and 11 or 12 Mbps up, prior to joining EE.Because I didn't want the upload speed to be capped at 9 Mbps...
Hi everyone,I’m currently using EE broadband in the UK( Fibre 67). The router provided by EE is placed in the storage room because that’s where the only Openreach master socket is located. The WiFi works fine, but I need a stable Ethernet connection ...
Had fibre installed a couple of months ago and surprised the old copper line from pole to house was not removed lessening the cats cradle of cabling. It would look neater viewing the skyline and there must be money now laying dormant in those miles o...
Is anyone experiencing broadband problems
I've got 900mb/s broadband and I'm getting that from the router and across wifi. However my AV equipment is linked to a switch - Netgear GS308 Gigabit . Netflix says I'm getting 130Mb/s from the EE hub Pro and an android tv box around 11mb/s. I thou...
On Thursday 21 August my router suddenly switched off by itself and have been without wifi since. I called EE on Friday and went through all the trouble shooting steps and was advised there was an issue with the power supply and that I would get a ne...
I just moved into a new house and it looks like the previous tenants took the power cable for the ONT with them, what would be the best way to go about replacing this?Ive had no luck getting in touch with the previous tenants.
