Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have the Smart Hub 7 Pro, and Smart WiFi 7 Pro Extenders around the house connected to the hub via ethernet.I'm noticing that the Smart WiFi 7 Pro Extenders suddenly keep flashing the front LED aqua. It then stabilises and works normally, but a sh...
I am trying to switch from BT broadband to EE broadband but when I log into BT (as EE requested me to do to continue with order) they are saying I have on ‘open’ order so they can’t continue until that is completed. But I don’t have any open orders. ...
I will be moving house next month and my girlfriend who I ma moving in with has broadband already - Can I assume that I can cancel EE without any issues even though there is still a year on the contract. If there is an better way to communicate pleas...
Good Afternoon On my Account I have a Final Bill showing, I have not opted out to leave EE, could you advise
HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks
I have the EE WiFi 7 (Smart Hub model SH40J), this comes with a WiFi Extender Pro 7 (Smart WiFi model SW4OJ)I have run through the set up of the hub, pairing it with app installed on my iPhone 14 Pro and then walked through the set up of the WiFi Ex...
Does anyone know why the hub requires switching to https, but then reverts to http. Why does it not have an ssl certificate if it insists on https?
Am trying to test broadband speed by following instructions on EE webpage which says:Open the EE app.Select Manage.Select Broadband.Select See what’s included in your plan to get a breakdown on what you’re expecting.You can select a Test speed from t...
I have recently changed over from BT to EE but still on the same Gigabit service. I was using my own Netgear Nighthawk Rax 200 Router which did a sterling job of up to 250mbps Wi-fi in my 3rd floor back office but thought I'd give the Wi-fi 7 Pro a ...
