Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi there. After now 17 calls, over 24 hours on the phone with EE, switching from BT to EE broadband I was told the EE service will be a like for like with BT. I asked if i can use my wifi extenders with the new EE hub, was told yes, then sold the h...
Our household all make use of the free access to EE hotspots that ou homebroadband account gives us when they're out and about. However, since last Friday, once the username and pasword has been accepted, instead of going to the "you're connected" sc...
My broadband has developed a fault that wont be rectified for a week. The guide offered no suggestion to an alternative (seemingly not in my contract to offer one!) and the shop simply suggested hotspotting off my phone but the signal isn’t good enou...
I have just switched from BT where I had the wi-fi discs to get wi-fi around my home and it was great. But now with EE and this new gear, my iPad Pro only connects at really slow speeds for some reason. For example, there was an update available on m...
I just transferred from Virgin Media to EE. Generally big improvement in the broadband however having quite a few problems connecting some google devices. (my google speaker connected no problem but the Nest Hub Max, doorbell and camera won't)I hav...
Hi guys, All up and running, however i am using my Netgear RS300 router and i have found the log in details to connect to the internet. Trouble i am having is the lack of IPV6 for some reason. IPV6 is set up to on the Netgear to connect via PPPoe and...
I switched to EE from Zen a few months back, using the same physical fibre line and switching up from 900Mb to the fastest 1.4Gb speeds. I like the service so far, the Pro 7 hub seems pretty good (although the extender doesn't work correctly if har...
Mostly posting this to vent my frustration...I've been in IT a long time. I bought my first wifi router in 2004. It was okay, not great, wifi devices from the early 2000s were not great by modern standards. As time has gone on I stopped buying my own...
I'm currently coming to the end of my EE contract at £100pm for 900mb broadband only, no phone or TV packages etc.This seems to have been way over the odds that others are providing, EE are trying to tempt me with the same deal with wifi 7 again at £...
How can I check devices connected to my network? Can't seem to see how to do this
