Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I live in Wales. Storm Darragh hit hard and we lost power. after we regained power, we had internet briefly and then that went out too. I sent a fault report to EE using 150. It said 'fixed within 4 hours'. I waited past the 4 hours and still no...
Hi we had a storm the other day and ever since the laptops or pcs won’t work in the house? It won’t connect to the wifiApparently there is no IPv4 and not issuing a IP address how can this be fixed? Tried deleting and installing adapters etc but noth...
Ok, What am I doing wrong.Firstly received my new WiFi 7 router at the weekend and set it up. Used the transfer devices option (I guess this 'just' renames my new router to my old router settings). Setup the Hybrid Connect as well.This evening (1 day...
I’ve had no bradband since 07:15am today. I’m in St Leonards on Sea. It is likely to be down until 5:15pm tomorrow. Anyone else caught up in this ?
As per the title, how do I switch from unlimited call package to pay per call package and what are the costs
My Broadband is up for renewal on the 12th of Feb - Fibre 67 Essentials and currently I am paying £35.56 which will go up to £40.56. If I was new Customer I could get if for £24.99. So the first point is about ripping off an existing loyal Customer (...
2 weeks ago I called 150 to order broadband for a new home the sales person proceeded as expected then tried to get my mobile contacts lower she said they would all be unlimited etc and a few £ cheaper but not by much … okay sounded fine signed contr...
Hi,I work from home with an office in the garden. Does anyone know how to strengthen the signal? I have a booster but it doesn’t add much. Any suggestions?
Hi there, so I recently acquired a Smart Wifi Plus extender, with the intent to use it as an extender in my garage as the main router doesn't reach, we have an ethernet connection in the garage that works perfectly fine for all other devices, there i...
Hi so I'm trying to use my Tp-link Vr2100 modem with my ee modem. I have the ee router plugged into the DSL port and then a network cable coming from network port 1 on the ee modem into the WAN port on the tp-link modem and the tp link modem has been...
