Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My smart Hybrid is connected and paired - it has the requisite solid green lights.on Monday my Broadbsnd dropped for around 30minutes- I had a solid white light on the hybrid router but the EE TV box would not play any channels stating internet error...
As the title asks I have just upgraded to Full Fibre 500 Essentials. I was on the 150 Essential before that I believe and must admit that due to having a nightmare with Sky Broadband, I got the Hybrid Connect for peace of mind. I was not 100% sure if...
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
Hello, I was wondering how I can change the email address my broadband bill receipts are sent to
I came across from BT to EE a few months ago. I have a EUFY s340 camera fitted to the garage wall about 35ft from my router (EE Smart Hub). It has been working satisfactorily with the old BT router and the new EE one, up until about 3 weeks ago. Have...
Worst decision ever! I was offered a deal to change over to EE but have spent the past month trying to sort this mess out! Broadband connection is rubbish, the TV is struggling to stay connected plus my billing is now £20 over what it should be. I ha...
Hi my broadband was going live yesterday but still no internet it's flashing orange anyone have any advice
I just renewed my broadband and have a hard credif search appearing on my file. Can someone explain why?
So in the last 2 weeks I've had my router just cut out twice for no reason around 1am. I'm streaming at this time and it's cutting off my stream which is affecting my veiwers, this has never happened before in the past year and I haven't been made aw...
We recently upgraded our EE broadband from a slow 50MB to 500MB FTTP. We naively thought staying with the same network would mean a straightforward upgrade. However, now 3 different engineers (both EE & Openreach) have been to our address to try and ...
