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Why was my plan changed?

5Isko5
Visitor

Why was my plan changed from EE Fibre Max 300 to EE Fibre 67 Standard?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@5Isko5  You need to speak with customer support about that.   This is a public forum and there is no account access from here. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@5Isko5  You need to speak with customer support about that.   This is a public forum and there is no account access from here. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@5Isko5 EE Fibre Max 300 is a type of BB called G.Fast which can give speeds of up to 330 Meg if you are v. close to the cab. It is supplied over a copper landline to the home with a voice service & phone no. However with the demise of copper landlines OR will no longer supply it. Therefore EE have replaced it by a type of FTTC BB called SoGEA which comes as copper to the home with speeds up to 80 Meg w/out any voice service which may be provided instead by Digital Voice (DV). EE calls this EE Fibre 67. 

It is heavily bound up with "WLR Withdrawal" programme of OR's to remove all analogue landlines by the end of the year.

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP