Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I ordered Broadband and was given a link for approval T&Cs. But I cannot open the link. Is the link valid? Or I am scammed? Thanks.https://eu2.lightico.com/Default.aspx?mt...Access DeniedCookies seem to be disabled,Please enable cookies in your br...
I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...
Anyone else's broadband not working and can't get on ee app aswell?
Anyone know why no internet around Indian Queens in Cornwall?
Hello everyone!I was just wondering if anyone can explain what this means? Have the building works been completed and they just need to install the box in my flat? Or the whole process needs to be done? Been waiting for quite a while now and I just d...
HI, since moving over to EE, my internet speed has dropped and on one occasion failed altogether. One new hub and a visit by an engineer, no better. Call after call and all you get is "well, you are getting the minimum guaranteed speed so what's the ...
Hi,I'm hoping someone can help with an issue I'm having using a third-party router( ROG Rapture GT6 | Gaming WiFi Router | ASUS ROG UK).With EE's hub, I receive a speed of just over 1.6 Gbps. However, I would like to be able to use my Asus ROG Raptur...
I have recently moved from by to re and have received the smart hub SH32B along with the WiFi extender pro. Unable to pair without local Ethernet cable. I can get solid aqua with Ethernet but as soon as cable removed - nothing pairs. Never get past f...
My elderly parents are being moved from Plusnet to EE as of the 31st March, this is not their choice and have been told by Plusnet they have to move due them wanting to keep a landline (trust me a smart phone is not an option). We have been told by P...
