Transferred from Plusnet to EE two weeks ago.
Broadband service was unusable for 24 to 48 hours. Reported and was asked to wait for the service to settle down. Two weeks later service has continual drops and freezes and only a router recycle gets the service back up and running. This happens 3 to 4 times a day that we know of. 9.30pm every evening is the regular as clock work freeze. Everything slows down to a snail pace....like 0.5mbps up and 0.1 down. TV streaming buffers all the time. A reset takes 30 to 40 minutes to get a service back up. Router event log shows continual drops and slowness....currently reading 5Mbps down and 0.18 up. Speed test also shows continual slowing and the ping stats are just bonkers. Wish I'd never transferred from Plusnet. Ho hum.
