27-05-2025 11:30 AM
Hi, We have recently moved from BT to EE. We got the Full Fibre 500 Essentials plan and we were told to keep the BT router and they would switch over to EE but with same BT router. It works fine, except from 1 room. We have already tried 2 TP-Link wifi booster and neither worked/ Improved the speed. Is there anything EE can send out to improve the speed like a booster/Repeater? And how much will it cost? Many thanks.
27-05-2025 12:26 PM
EE can provide the Smart Wi-Fi addon service at £7pm where they will provide you up to 3 extenders (to be ordered one at a time) on a loaned basis, or there is the Smart Wi-Fi Pro addon for £10pm which provides the new Smart Hub Pro (WiFi 7) and Smart Wi-Fi Pro extender.
These are the only solutions EE can support, as it would be their own hardware.
You can read more here: https://ee.co.uk/broadband/wifi-products