Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

WiFi 7 extender keeps disconnecting from my ethernet connection

paulfirestarter
Contributor
Contributor

‎14-03-2025 05:28 PM

Please can anyone help with this. I have set up the WiFi 7 extender in my office and connected to my pc via an ethernet cable direct. However every so often it disconnects and then switches to WiFi. 

0 Helpful
4 REPLIES 4
Mustrum
EE Community Star
EE Community Star

‎14-03-2025 05:55 PM

@paulfirestarter   Are you able to see the LAN connection speed? Or know what standard the ethernet cable is? Could it be not good enough for a 2.5Gb connection? Do you have a Cat6 or better cable you could try, even if a bit shorter  just to see if improves things?

0 Helpful
paulfirestarter
Contributor
Contributor
In response to Mustrum

‎14-03-2025 06:00 PM

Hi thanks for your reply. Yes when ite connected I can see the speed showing as 2.4 Mbps bilut just not stable. Also, I have used the ethernet cable that came with the WiFi 7 extender and tried swapping but still the same. 

0 Helpful
Mustrum
EE Community Star
EE Community Star
In response to paulfirestarter

‎14-03-2025 06:07 PM

@paulfirestarter  2.4 suggests one of the WiFi bands, or a very slow ethernet, even an old cat 5 is capable of 100Mbps.

0 Helpful
paulfirestarter
Contributor
Contributor
In response to paulfirestarter

‎14-03-2025 06:10 PM

I forgot to mention that even though my ethernet is showing capable of 2.4gbps I'm only getting 390mbps download speed. 

I get buffering too at times when testing 4k video on YouTube whichreally should not happen with 500mbps package from EE. No other bandwidth hungry in action when this is happening either. 

 

  •  
0 Helpful