How did you get an executive complaints manager, I moved to EE in January and have had similar issues with poor coverage, security cameras drop out, cannot view bills not access to account details or to manage my networks even though I have had a mobile account and app access for 15 years! I have spent more hours than I care to remember on the phone trying to resolve and have been in a continuous loop. Just got cut off by billing team after 30 mins on the phone!!! Can I bill them for my time?
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