Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently changed my BT broadband internet over to EE when adding my son's SIM only contract in July. When I was being sold this I mentioned that super fast fibre was being installed on the streets next to us and we were next, I said will this be an...
Seems my FTTC service switched on IPv6 quite recently: just checked tonight.Router is a Smart Hub (not sure what vintage) firmware v0.09.01.09281-EE updated 7/12/2023Making sure router uses SLAAC address allocation ("stateless") allows every device, ...
Hi, over the past two weeks my download speed has decreased by 35mb. I’m usually get 65mb but it’s suddenly dropped and nothing is making it go back to its normal speed.
My modem just arrived but I can't connect to the internet. The orange light flashes on the modem. I try to update via the mobile app, it shows 3 steps to update but gets stuck on step 1.
HiRecently got moved over from BT to EE and only had 2 emails. One has my account number but only the last 3 digits and the rest is starred. I go to the help section and it says login and click Menu then select Account settings or something like that...
Hi,I have Fibre 67 Essentials with Digital Voice package. My connection is FTTC, so my grey broadband cable is connected to the EE Smart Hub (2023) for internet and my DECT phone into the green DV socket. I want to set up my network as:EE Smart Hub ...
I just got the smart hub pro recently and all is good. I have a strange issue that reduces Wi-Fi speeds over 5ghz.When watching SkyQ box (wired connection, in an adjacent room) the speeds reduce to approx 300 Mbps over Wi-Fi. When the box is switched...
Anyone having WiFi problems today
Anyone having Internet problems in Carlisle?
I am v new to EE albeit a long time user of BT WiFI and landline. I requested EE CEO assistance by email 48 hours ago Neither he nor any one on his behalf have replied. I am expected to pay £80 ++ monthly for WiFI & landline (non-business) on a 24 mo...
