Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiI don't get the option on the account to request a returns bag, probably because we had been with BT for eons.I rang and they said one would be sent in due course, it wasn't. I don't want get charged down the line. I haven't had any emails etc enco...
Hello,I've recently migrated from BT and have just installed my equipment for my Full Fibre 900 line. Our download/upload speeds are great and consistent, but whenever a video buffers I get massive ping spikes. This is a repeatable, reliable thing th...
Have looked at utube for clues, have used the wps button on router, no joy.Also reset printer to forget the old connection.
Anyone else suffering? Broadband went down last night, message from EE says it will take 5 days to fix. So my alarm system doesn't work, can't access the Internet from my computer for work, digital TV out of action. No-one at EE answering the 150 num...
Hi,Newtork Interface eth 1, 2 or 3, keep going down and up is this normal and what does it mean? Is the hub bringing them down and up?The hub is the EE Smart Hub Plus, the latest oneHere is just an example but there are many, many lines of this:23/02...
Well after over 20 year with BT we will have to finally say goodbye. We were leaving for Sky and as were a loyal customer they convinced us to stay. One month on, 4 contracts and 7 hours on the phone they are yet to honour the agreements made! What a...
So a couple of weeks ago I switched from Now TV Broadband to EE Broadband as I have my sim contract with EE and it worked out cheaper overall. There is no full fibre available at my property, so the max speed I can get is 74Mb/s, and that is going to...
Likewise. A total nightmare when renewing my contrct with BT on 22 July 24 was informed that I had to go digital with EE (we know there is no fibre in our village and doubt that there ever will be - engineer cofirmed ours would still come via overhe...
I first signed up with ee about 6mths ago and was told by an engineer that they couldn't connect me because the property below had my line advising me to phone ee and request to be moved to bt, I join bt and the new engineer says its already setup th...
I called EE as I was out of contract, they gave me a deal but it included changing from BT Halo 3 plus broadband to EE broadband, I kept asking the person doing this that I did not want my home broadband changed in any way, they assured me it will s...
